DEKOR™ Warranty Policies
DEKOR™ products are manufactured with careful attention to detail and with an ongoing commitment to achieve a level of quality that is free of defects in materials and workmanship. In an effort to stand behind this philosophy, DEKOR™™ hereby warrants, to the original purchaser of the product and from the original date of purchase, the following:
| ITEM | POLICY |
|---|---|
| For Powder Coat Finish | 30 Year Warranty |
| For all LED's and Recessed Lights |
10 Year Warranty when installed with DEKOR™ brand transformers. No warranty when used with any other power source. |
| For Under Cabinet LED Light Bars |
5 Year Warranty when installed with DEKOR™ brand transformers. No warranty when used with any other power source. |
| For LED Transformers |
3 Year Warranty when used exclusively for DEKOR lighted Products.
2 Year Warranty from date of purchase when sold separately and used with non-DEKOR LED lighted products. Effective for transformers sold as of May 11, 2010. |
| For LED Controllers | 1 Year Warranty When Used Exclusively With DEKOR™ Transformers. No warranty when used with any other brand of transformer. |
| The Warranty |
Should any product fail, the defective product must be returned to DEKOR™ or one of its authorized dealers, freight prepaid, with proof of original purchase. Written authorization must be obtained before shipping the product directly to DEKOR™. For products shipped directly to DEKOR™, we will repair or replace the part(s) or product at our discretion. If the product is returned to an authorized dealer for repairs, DEKOR™ will provide the materials to repair the product free of charge, including transportation costs. If returned product is authorized by DEKOR™ a 25% restocking fee will be charged. EXCEPT AS OTHERWISE PROVIDED, DEKOR™ MAKES NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE. |
| Limitation of Liability | DEKOR's Liability in all cases shall be limited to repair or replacement of the defective parts. Damages resulting from misuse, abuse, alteration, negligence or accidents are not covered under this warranty. |
Last updated: August 26, 2011